Frequently Asked Questions
1. How do I place an order?
You may order on our website or for custom designs please WhatsApp us for consultation.
2. How many days in advance should i place an order?
To avoid disappointment, as early as possible. Everything on our menu is pre-order basis.
3. Do you do deliveries or offer self pick up?
Delivery is powered by LaLaMove, please read delivery information for a sucessful delivery.
Self pick up is available from 12:00pm - 3:00pm . Please prepare a cooler bag/ ice box.
4. Can I choose a specific time for delivery?
We would strongly advise a earlier delivery if you need the delivery at a very specific time as traffic and foreseen circumstances are beyond our control. To avoid disappointment please choose a earlier time slot and ensure recipient is home or available for delivery.
NOTE: We are not responsible for any damages or missing deliveries if customers opt for their own delivery. Once our products are handed over. Order is considered completed.
5. Can you help me arrange a surprise delivery?
STRICTLY NO. We have experience many occasions whereby, recipient is not even home.
6. Is your products HALAL?
We do not use any non-halal ingredients in our products. Our gelatine is beef gelatine.
7. Do you have wish cards?
Yes, We have simple complimentary cards.
8. Does your products have nuts?
Yes, Unfortunately we are not a nut free cakery.
9. Any vegan or gluten free options?
At the moment, we only have gluten free options. We are still working on our Vegan Menu. Please stay tuned.
10. What is a wish cookie?